Frequently Asked Questions

Everything you need to know about shopping with UMBI Club.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-15 business days.

What is the UMBI Club return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment for the best results.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your garments ethically produced?

Yes, UMBI Club is committed to sustainable fashion. We work exclusively with certified manufacturers who ensure fair wages and safe working conditions for all artisans.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email notification containing a tracking link so you can follow your package's journey in real-time.